Your Red Deer IT team that supports businesses across Alberta with dedicated support, straightforward costs, and a commitment to our community
Taking IT issues off your to-do list? You’re in the right place
Managed IT
Whether we support your existing IT team or you need an instant full IT team at the ready, we design a solution that is just as unique as your organization. Local technical support that’s there when you need it, preventative maintenance to keep things running, and disaster recovery that’s ready for maximum reliability.
Cybersecurity
Our managed security solutions protect your data against growing threats, viruses, and malware. With round-the-clock monitoring and layered protection, we have you covered with monitoring and protection to avoid costly downtime, breaches, and network infiltration.
We leverage real-time threat intelligence feeds to monitor risks while implementing a full suite of security tools—like anti-virus, anti-malware, and spam filtering—so your systems are protected from all angles.
Our experts carefully design a custom, comprehensive approach unique to your operations to safeguard your systems.
Security Awareness Training
Your business is a target – and we are committed to keeping you safe.
It’s no secret that cyber criminals are adept at finding new and creative ways to steal your data, company information, and money. The best way to keep your company safe and help you manage social engineering, spear phishing, and ransomware attacks is by being proactive about security awareness training. With our security awareness training we will train your employees, simulate phishing attacks, and send you enterprise-strength reporting so you can understand how your business is doing against digital threats. Transform your employees from an easy target to an effective layer of defense through consistent training and simulations.
Business Internet
The internet is an indispensable component of business operations, and every business needs it along with efficient contract management, and knowledge of valuable upgrades and services ideal to your unique business. Our local team sources and manages business grade internet for organizations of all sizes – from as little as 1 to as many as 10000 employees and beyond. We take pride in offering a personal and customized experience with competitive pricing that is often even lower than what major suppliers offer.
Cloud Services
Experience the power of the cloud – a smarter way to run your organization efficiently and effectively.
- Data Recovery: Our robust cloud backup and disaster recovery systems safeguard your critical data, ensuring your organization remains operational no matter what.
- Effortless Updates: Forget about the hassle of manual upkeep and the worries about your Exchange or SharePoint server being out of date.
- Cloud Based VoIP: Facilitate seamless communication across your team, regardless of their location.
- Cloud Servers: Reduce the need for physical infrastructure and maintenance. With cloud servers you easily support a mobile and global workforce.
- Streamlined Email Hosting: Eliminate the need for on-site servers by hosting your Exchange in the cloud.
Hardware
Want to pay a flat rate in the form of a monthly payment for your company’s work technology? We can do just that. With our Hardware as a Service, we cover it all, from your IT services to hardware, installation, security, backups, applications, and more.
Stop worrying about rebuilding your budget after a major hardware expense and start relaxing with a predictable, affordable monthly payment that keeps all of your technology up to date.
Microsoft
As your dedicated Microsoft Partner, we are here to guide, deploy and manage a Microsoft solution tailored to your unique needs. Imagine having just the right tools like:
- Microsoft 365 Business Plans: From Basic to Premium we will guide you to the optimal plan that supports your team’s productivity and collaboration across your organization.
- Microsoft Teams Phone: Enhance your communications with intelligent capabilities that foster meaningful engagements with your customers, partners, and teams. This streamlined app integrates calling, chatting, and meetings, allowing you to collaborate across all devices, anywhere you are.
Mobile Device Management
Fortify your mobility strategy with our Mobile Device Management (MDM) solution that protects your data and maintains control of your confidential information. A few other features that makes this solution great include:
- Application Management: Easily wipe, deploy, update, and secure all devices.
- Enhance Security: Implement password policies, encryption, and options for remote locking and wiping.
- Simplified Oversight: Efficiently manage device inventory, licensing, provisioning, and support.
Unified Communication Solution
Every conversation is important which is why we have merged reliability with adaptability of modern technology to ensure you get custom communication tools at a price that fits your budget. A reliable business phone system that brings everything together.
Conferencing Room Solutions
Whether it’s a large boardroom, meeting room, or any other space, we tailor each conferencing solution to ensure your virtual meetings are just as impactful as face-to-face interactions.
Businesses turn to Expert IT Solutions when they need…
Strategic IT solutions backed by reliable support
Our Red Deer experts go beyond IT support and services for businesses all across Alberta. We provide your business with solutions unique to how your organization operates and backed by experts with specialized skills in every area of IT. Emergency support outside of business hours? We are here to support you 24/7.
Your experience is the heart of everything we do. Every day, we are committed to making a meaningful impact on your business and our communities.
Finally, IT support that works for your business
What our customers are saying
“I would highly recommend using Expert IT Solutions in your business large or small”
Our company owns and operates 7 hotels in Alberta. We switched over to Expert IT Solutions 3 years ago. We serve hundreds of guests daily and have over 300 employees. Being a franchise, our back-end systems and admin systems can get very complex and we have many restrictions and brand standards to follow. Expert IT Solutions were thorough at the start of our relationship really understanding our needs. They explained all of their recommendations to me patiently and answered all my questions. Switching over this area of business can be intimidating and overwhelming but the conversion went smoothly because they did it in pieces and over a short period of time. Our team needed a lot of hand holding in the beginning learning how to use a new platform, and Expert IT Solutions were available to assist. They even designed a handbook for us and helped us with training videos. The tech support continues to be prompt, efficient and thorough. I would highly recommend using Expert IT Solutions in your business large or small.
ZS Holdings Ltd.
“Having an exceptional IT business in our local Central Alberta community is invaluable”
Some of my favorite things about Expert IT are:
Always able to talk to someone on the phone, I called the help line once at 7:30am and accidentally got someone in the wrong department, they were just walking into the office so they told me they would give my number to someone in IT (as I explained it was urgent) and within 5 minutes I got a call back from the right department.
Having basically 2 account managers (Rod and David) that are so involved in everything is so valuable, it has allowed me to voice my concerns, escalate items and audit quickly and efficiently.
Expert IT takes constructive feedback and does something about it! There was a new employee at Expert IT that was very knowledgeable but spoke in too many technical terms when explaining things and I couldn’t keep up, even after telling him I didn’t understand. I talked to Rod the next day about something else and just mentioned it to him, Rod said he would coach him on that and seriously the next time I talked to that employee it was so much clearer and in laymen’s terms for me.
Expert IT is willing to explore new ways of doing things/program capabilities to fit our needs.
Always easy to talk to and willing to work with you to find solutions.
They solved problems in a few days that our last IT company couldn’t solve in months.
Competitive prices.
Having an exceptional IT business in our local Central Alberta community is invaluable
Novamen Inc.
“Manage our IT infrastructure and support with a consistent monthly cost without the need to employ and manage IT staff of our own”
The staff at Expert IT Solutions know our business and understand our wide-range of needs and support is handled by only a handful of their staff which keeps them familiar with the unique challenges of our IT environment. They offer a depth of knowledge on a wide-range of IT needs to help us make the best IT decisions for our company on an ongoing basis. Partnering with Expert IT Solutions means we can manage our IT infrastructure and support with a consistent monthly cost without the need to employ and manage IT staff of our own.
Glover International Trucks
We have been with Expert IT Solutions for over 3 years. We struggled with previous IT Companies, so it was a wonderful change for us when we switched to Expert IT Solution. We no longer deal with the daily frustrations of IT challenges. They have a great team that is dependable, friendly, professional, and knowledgeable. We couldn’t be happier!
Vantage Community Services
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