Protecting Your Business From Cyber Incidents Through Response Protocol
Bringing together a team to tackle cybersecurity is crucial for every small and medium-sized business operating today as well as large corporations. In general, the bigger your business is, the more at risk it is of becoming a victim of hackers. The key to security is to build a cyber security plan response protocol that can be put in place if and when it is needed.
Steps to Devising an Incident Response Protocol
There are a few steps that need to be taken in order to devise an effective incident response protocol. The first step is to assemble a strong and competent team. While some businesses rely on a single manager to oversee cybersecurity, having a small group of people evaluate and respond to cyber threats is often more effective.
Assigning Roles to Team Members
In addition to a head manager, cybersecurity teams should also include an IT manager, HR manager, operations manager, and legal counsel. A team should be responsible for advising those above them of any breaches in security as well as communicating with those below them to ensure everyone follows the proper safety protocols.
Identifying Resources for External Data
The people on your incident response team work together to defend against security hacks. The IT manager has to be the resident expert on computer forensics. This is the person who has the skills to identify when a breach has taken place. It is their job to analyze the security breach and find a way to fix it.
The role of the HR manager is to minimize the harm done to your business’ reputation if a hack job is leaked to the general public. The HR manager must be able to reassure the public it is still safe to use your business.
The operations manager is responsible for ensuring your business continues to run smoothly while a breach is being investigated. They take the necessary steps to prevent any service interruptions that would negatively affect the business’s customers or clients.
Tackling Breaches Based on Type
To be effective, different team members need to be prepared to tackle different types of breaches. Smaller breaches can often be dealt with by a single member of the team, while larger breaches require multiple team members to work together. Top-notch incident response is something every Red Deer and Calgary business needs to achieve. A business’s cybersecurity response can mean the difference between success and failure.
