Our company owns and operates 7 hotels in Alberta. We switched over to Expert IT Solutions 3 years ago. We serve hundreds of guests daily and have over 300 employees. Being a franchise, our back-end systems and admin systems can get very complex and we have many restrictions and brand standards to follow. Expert IT Solutions were thorough at the start of our relationship really understanding our needs. They explained all of their recommendations to me patiently and answered all my questions. Switching over this area of business can be intimidating and overwhelming but the conversion went smoothly because they did it in pieces and over a short period of time. Our team needed a lot of hand holding in the beginning learning how to use a new platform, and Expert IT Solutions were available to assist. They even designed a handbook for us and helped us with training videos. The tech support continues to be prompt, efficient and thorough. I would highly recommend using Expert IT Solutions in your business large or small.
